Harlo (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the site to remember your actions and preferences (such as login, language, etc.) over a period of time. Cookies help our platform function properly and provide information to us about how you use our site. Similar technologies include local storage, pixels, or web beacons, which work together with cookies to understand user behavior.
How We Use Cookies
We use cookies on Harlo for several purposes, classified into two main categories:
Essential Cookies – These cookies are necessary for the website to function correctly. For example, they manage user sessions, logins, or other core features. Without these, certain services or functionalities (like staying logged in or items in a shopping cart) may not work. These cookies do not require your consent, as they are essential for providing the service you requested.
Analytics and Performance Cookies – These cookies are used to understand how users interact with our platform, so we can improve our services and enhance your experience. For instance, we might use analytics cookies to count visits, track page response times, or see which features are most popular. All information collected by these cookies is aggregated and anonymized – it does not identify you personally. We will only set these non-essential cookies on your device if you have consented to them. In other words, you have the choice to allow or decline analytics cookies when you first visit our site (or any time thereafter), and the site will function with essential cookies only if you choose to decline.
Types of Cookies We Use
Essential Cookies: These cookies are strictly necessary for our website to operate. They enable core functionality such as security, network management, and accessibility. Because they are essential, they are always active – by using our site, you implicitly accept that these cookies will be set, as our site cannot run properly without them. (For example, we may use a session cookie to remember your login or preferences as you navigate between pages.)
Analytics Cookies: These cookies help us collect information about how visitors use our platform (e.g., which pages are visited most, or if users encounter errors). We may use third-party analytics services (such as Google Analytics) that set their own cookies, but only to gather aggregate data on site usage. These cookies will not be set unless you expressly allow them via our cookie consent banner or other preference tools. The data is used solely to improve how our website works, not for advertising. All analytics data is anonymized and aggregated.
(At this time, we do not use cookies for advertising or targeting. If that changes, we will update this policy accordingly and request any necessary consents.)
Managing Your Cookie Preferences
Consent Banner:
When you first visit our platform, you will see a cookie consent notice. You can choose to Accept or Decline the use of analytics cookies. If you accept, analytics cookies will be enabled to help us gather insights on usage. If you decline, we will not set analytics cookies – only essential cookies will be used during your visit. In either case, you can continue to use the core features of our platform.
Changing Your Choice:
If you initially accept cookies but later change your mind, or vice versa, you can withdraw your consent or adjust your preferences at any time. We aim to make this as easy as giving consent. For example, you may revisit the cookie settings by clicking a “Cookie Settings” link on our site to modify your preferences. Alternatively, you can clear or block cookies using your browser settings (see below), which will reset your preferences for our site and trigger the consent notice again on your next visit.
Browser Settings:
In addition to our on-site controls, you have full control over cookies through your web browser. Most browsers allow you to refuse or accept cookies, and to delete cookies that have already been set. You can usually find these options in your browser’s “Settings” or “Preferences” menu, under the Privacy or Security section. For example, you may be able to block all third-party cookies or receive a notification when a site tries to set a cookie. Please note that if you disable all cookies (including essential cookies) via your browser, some features of our site may not function correctly.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make changes, we will revise the “Last Updated” date at the top of this policy. For significant changes, we may also provide a more prominent notice (such as a banner or email notification about the update). We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions or concerns about our use of cookies and similar technologies, feel free to contact us at support@harlo.app. We will be happy to assist you and provide more information.