Allergen management software for UK hospitality

Allergen management,
from kitchen to guest.

Manage allergens across ingredients, dishes and live menus. Harlo helps your team keep information up to date and gives guests a clearer view of what’s in their food.

Used by hospitality teamsThe Avocado ShowBrother MarcusByronLucky B's

Guest menu

Chicken Caesar Salad

Customise

Allergen information

Current

Contains

EggMilkMustard

May contain

Sesame

Menu information supports the allergy conversation. It does not replace it.

Ingredient record

Caesar dressing

Contains

Egg, milk, mustard

Linked to this menu item

Let your ingredients do the work.

Update an ingredient once and the batch recipes and dishes that use it stay aligned. You do not have to maintain the same information separately in every dish.

This illustrative record follows one source through a batch recipe and its linked dishes.

Ingredient record

Mustard

Contains mustard

Sesame recorded as May contain

Batch recipe

Caesar dressing

Uses mustard

Source record connected

Linked dishes

Chicken Caesar Salad
Chicken Caesar Wrap

Ingredient-led profiles use the batch recipe.

The same source record feeds every linked recipe.

More control at the source. Less uncertainty in service.

Keep source information, allergen distinctions and record changes clear as your menu evolves.

Contains and May contain

Keep declared allergens separate from recorded cross-contact warnings.

See which ingredient contributes the recorded information.

Contains

Milk

Caesar dressing + Parmesan

May contain

Sesame

Recorded on the mustard record

Flexible setup

Record allergens directly on a dish or calculate them from its ingredients.

Specific allergen detail

Record the specific cereal or nut, not just the broader group.

Supplier sheets, reviewed

Keep the source document with the ingredient. Review extracted information before saving.

Changes you can trace

See who changed a record, what changed and when.

Working across several locations? Manage each brand’s library centrally and assign menus to the locations that use them.

Allergens that reflect guest choices.

Smart Allergen Merge builds the displayed profile from the options you offer, including allergens still present in other ingredients.

Guests can filter the menu, adjust available options and save a shortlist to discuss with your team.

Changing a selection does not establish that a dish is safe. Discuss allergies with the team.

Explore branded digital menus

Guest menu

Chicken Caesar Salad

Choose the version that is available to order.

Available changes

Live allergen profile

Your selection

Gluten remains from the croutons. Milk remains from Caesar dressing and Parmesan.

Contains

GlutenEggFishMilkMustard

May contain

Celery

Recorded cross-contact information remains separate from guest selections.

Illustrative menu data. The available changes and source records determine what a guest can see.

Made for the pace of hospitality.

Harlo keeps the detail close to the people updating ingredients, recipes and menus every day.

Barista handing a coffee to a guest
Built around service
Bakery worker arranging pastries at the counter
Fresh pastries on display in a bakery
“The kitchen team can keep everything updated as things change.”
Reaghs

Karen ColedanHead of Food, Reaghs

Clear written information. A team ready to discuss it.

Good allergen management depends on current records, clear information and a team that knows how to use it. Harlo supports that work without replacing staff training or kitchen controls.

Guidance differs by nation and service model. Food Standards Agency guidance recommends written information supported by a conversation. Food Standards Scotland guidance explains requirements for food businesses in Scotland.

Allergen check

Six dishes. What would you check?

Try a short allergen challenge and see the ingredient details worth checking before you answer a guest.

A learning exercise, not a compliance assessment.

FAQs

Questions teams ask before they switch.

Practical answers for restaurant, café and hospitality-group teams researching allergen management software.

What is allergen management software?

Allergen management software helps restaurants track, manage and display allergen information accurately across menus. Instead of relying on spreadsheets or static PDFs, it keeps allergen data current as ingredients, recipes and suppliers change. Good allergen software reduces risk, saves time and helps teams answer allergen questions confidently during service.

How should restaurants manage allergens properly?

The most reliable approach is to manage allergens at ingredient level. When allergen information is attached to ingredients rather than typed against individual dishes, a change can flow through every recipe, variant, add-on and menu item that uses that ingredient. This reduces manual updates and keeps kitchen, front-of-house and guest-facing information aligned.

Why are spreadsheets and PDFs risky for allergen management?

Spreadsheets and PDFs depend on someone remembering every downstream update. A supplier or recipe change can leave several dish records and guest-facing documents out of date, creating version conflicts at the point when a guest needs a clear answer. Connected allergen software keeps the source data, menu items and published menu in one workflow.

How often should allergen data be updated?

Allergen data should be reviewed and updated whenever an ingredient, supplier, recipe, modifier or preparation method changes. In Harlo, an ingredient update can flow through the recipes and menu items that use it, then publish to the connected live menu.

What does ingredient-level allergen tracking mean?

Ingredient-level allergen tracking means allergens are recorded against the ingredients first, rather than copied onto every dish. Recipes, menu items, variants and add-ons inherit the relevant information from the ingredients they contain, so one update can flow everywhere without extra admin.

Can allergen information update automatically on menus?

Yes. With Harlo, an ingredient update can be reflected in the connected recipes and menu items, then published to the live, guest-facing menu. Guests see the current information rather than a stale PDF or reprinted menu.

Is digital allergen display required by UK law?

UK food businesses must provide allergen information for the food they sell. The exact format and requirements depend on how food is sold and prepared, so operators should follow current Food Standards Agency guidance for their service model. Digital menus can make the operational task of keeping point-of-choice information current much easier, especially when dishes change regularly.

What is the best allergen management system for small restaurants?

The best system for a small restaurant is straightforward enough to keep current during a busy week: it should not rely on duplicated spreadsheets, should work without specialist training, and should keep the information guests see connected to the ingredients the kitchen uses. Harlo is designed around that practical workflow.

Can allergen software handle dishes with modifiers, variants and add-ons?

Yes. Harlo's Smart Allergen Merge accounts for sauces, toppings, swaps and add-ons as part of the chosen dish. It resolves the live allergen profile for that version of the order, so guest-facing information reflects what has actually been selected.

How does allergen management affect guest trust?

Clear, consistent allergen information helps guests make choices with less uncertainty. When the same current information is available on the menu, QR code and other guest-facing channels, guests can understand the dish before ordering instead of relying on a printed guess or repeated clarification.

Is allergen management software expensive?

Costs vary by provider and business size. Harlo is designed to give independent restaurants, small groups and franchise businesses ingredient-level control and live menu publishing without the overhead of an enterprise-only system.

Can allergen management software scale across multiple locations?

Yes. Shared ingredient and recipe data can be managed centrally across locations, while sites keep the menu, pricing and presentation details that are specific to them. This supports consistent allergen information without asking each venue to recreate the same work.

Put your allergen information to work for your team.

Bring your menu into Harlo, choose how to manage the detail and see what your guests will see.

Have a question? Get in touch.